- Exam Code: HP2-N49
- Exam Name: Selling HP Business Service Management Solutions
- Updated: Oct 21, 2026
- Q & A: 50 Questions and Answers
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| Section | Objectives |
|---|---|
| HP Solution Positioning | - Selling HP BSM solutions
|
| Solution Integration | - Integration within HP software portfolio
|
| Customer Business Challenges | - Identifying customer needs
|
| Business Service Management Fundamentals | - Business Service Management concepts
|
| HP Business Service Management Portfolio | - HP BSM solution components
|
| Sales Opportunities and Customer Engagement | - Sales methodology
|
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The HP Selling HP Business Service Management Solutions syllabus spans 6 domains, headlined by HP Business Service Management Portfolio, Customer Business Challenges, and HP Solution Positioning. The full weighted outline is in the syllabus section above — our materials strictly follow it, and so should your study plan.
The HP2-N49 exam — formally the Selling HP Business Service Management Solutions — is HP's certification exam for validating professional skills with its technologies; passing it earns the HP Sales certification, a Sales Specialist-level credential. It is popular among job seekers for a simple reason: employers trust vendor-issued proof of skill. It also opens the path toward HP Sales Certified.
No formal prerequisite exam publicly specified; intended for HP sales professionals familiar with HP Business Service Management solutions.
Vendor policies change from time to time, so before scheduling, confirm the current criteria on the official HP exam page.
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Which primary critical business challenges are faced by IT executives seeking solutions around Operations Analytics? (Select three.)
Correct Answer: B,C,E 🗳️
Which HP Operations Bridge capability is defined as a "dynamic service model that allows you to map dependencies and relationships in real time"?
Correct Answer: D 🗳️
Which primary IT process areas does the HP Operations Bridge solution help improve or enable?
(Select three.)
Correct Answer: C,D,E 🗳️
What measures do senior IT management roles use to gauge the impact that a BSM solution is having with respect to their strategy for improvements in IT processes and providing a positive impact to the business? (Select three.)
Correct Answer: A,D,E 🗳️
Which additional personas are key influencers on a potential infrastructure management solution sale with the director of operations? (Select three.)
Correct Answer: A,B,D 🗳️
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