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BlackBerry 10 Support Specialist Sample Questions:

1. What would be the reason that a software update would be presented during the out of box experience?

A) To apply any software updates released after the smartphone was manufactured and install any region specific files not present in the base software
B) To install any applications specific to the carrier and required by government regulations to allow access to services such as custom music services, billing software and online government sites
C) To install the diagnostic software if the owner accepted and enabled the ability of the smartphone to send diagnostic and usage data
D) To install applications that are compatible with the BlackBerry smartphone and listed with purchased applications from App World associated with the BlackBerry ID assigned to the smartphone

2. What has to be done to bring over an application from a BlackBerry OS (BBOS) smartphone to a BlackBerry 10 (BB10} smartphone?

A) Search the application using BlackBerry World from the BlackBerry 10 (BB10) smartphone and install it.
B) The application can be installed using a SD card containing the BBOS application.
C) The same BBID needs to be used to install the application.
D) Such applications can only be pushed from the server.

3. What Hardware ports are available on a BlackBerry 10 (BB10) device?

A) Serial. USB
B) HDMI. USB, 3.5 mm Audio Jack
C) HDMI, Parallel, Serial ports
D) Parallel, Serial. 3.5 mm Audio Jack

4. Where can 'new email' notifications be configured?

A) BlackBerry Hub -> Notifications -> Messages
B) Options -> Notification -> Messages
C) BlackBerry Hub -> Advanced -> Notifications -> Messages
D) Settings -> Notification -> Messages

5. Which of the following is needed to successfully pair a Bluetooth device?

A) Both the de> ices should have Bluetooth radio on and should touch each other with the back of the device
B) Both the Bluetooth radios should be on and one of the devices should be discoverable.
C) Both the devices should have Bluetooth radio on and be connected to the same Wi-Fi Access point.
D) The radio on the device where the pairing is to occur should be the only one with Bluetooth radio on.

Solutions: