- Exam Code: 3000.3
- Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
- Updated: Oct 04, 2026
- Q & A: 59 Questions and Answers
Avaya Small and Medium Enterprise (SME) Communications Solutions : 3000.3 valid dump
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Avaya 3000.3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Design & Architecture | 20% | - IP Office platform selection and sizing - Small Community Network (SCN) design - Site topology, scalability, and capacity planning |
| IP Office Hardware & Components | 15% | - Interface cards and endpoint support - Control units and expansion modules - Power options and hardware compatibility |
| Maintenance & Troubleshooting | 10% | - Common issue resolution - Fault diagnosis and monitoring - Performance verification |
| Implementation & Configuration | 25% | - System setup, user and extension configuration - Call routing, ARS, trunk configuration - Licensing and feature activation |
| Telephony & Messaging Applications | 15% | - Meet-me conferencing and CCR reporting - One-X Portal and user applications - VoiceMail Pro and auto attendant |
| Infrastructure Data Gathering | 15% | - Customer productivity and business requirements - Existing PBX, dial plan, and telecom infrastructure - Data network assessment and integration needs |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Question #1
For an IP500v2 to support third-party call accounting software, which two setting must be set in the IP Office to get the application to work? (Choose two.)
- A. Set SMDR.
- B. Set IP address of call accounting software.
- C. Install Delta Server.
- D. Set CDR.
Correct Answer: A,B 🗳️
Question #2
Which item must be completed for an IP Office user to be counted in CCR as an agent?
- A. User must be a member of a hunt group.
- B. User must be defined as an agent in one-X Portal.
- C. CCR Agent Must be checked on the user's Supervisor tab.
- D. force Account Code must be checked on the user's Supervisor tab.
Correct Answer: C 🗳️
Question #3
When configuring an SCN backup link on the IP Office, what is the maximum number of links that can be programmed on a system?
- A. Not a supported feature
- B. One backup per system
- C. There is no limit.
- D. Limited to the number of systems in an SCN
Correct Answer: B 🗳️
Question #4
In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?
- A. Log on
- B. Advanced
- C. General
- D. Dependencies
Correct Answer: A 🗳️
Question #5
A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?
- A. VoiceMail Pro must be part of the domain.
- B. The Workgroup name must be in each server.
- C. IP Office must be in a SCN.
- D. The registry key is a string containing the name of the share.
Correct Answer: D 🗳️
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