- Exam Code: 72201X
- Exam Name: Avaya Aura® Core Components Support Certified Exam
- Updated: Sep 25, 2026
- Q & A: 96 Questions and Answers
Avaya Aura® Core Components Support Certified : 72201X valid dump
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Avaya 72201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Avaya Aura Core Architecture | - System architecture and components overview - Core services and communication flows |
| Communication Manager | - User administration and endpoints - Call routing and feature configuration |
| Session Manager | - Integration with enterprise telephony services - SIP routing and session handling |
| System Manager | - Security and user provisioning - System configuration and management |
| Troubleshooting and Maintenance | - System monitoring and performance analysis - Fault isolation and diagnostic tools |
| Messaging and Unified Communications | - Voicemail and messaging integration - UC application integration concepts |
Avaya Aura® Core Components Support Certified Sample Questions:
Question #1
How can you show that a session is actually reaching the Avaya Aura Media Server (AAMS)?
- A. From Avaya Aura System Manager (SMGR) home page, click on the Media Server, and click on the link: list active sessions.
- B. Use the command 'show sessions' on the Media Server CLI.
- C. In AAMS Element Manager, Select System Status > Element Status > More Actions > display active sessions.
- D. In AAMS Element Manager select Monitoring > Active Sessions.
- E. From SSH, go to the AAMS and issue the list active sessions current. command.
Correct Answer: D 🗳️
Question #2
Who is primarily responsible for completing Discipline 4 - Determining Root Cause, of the 8D Troubleshooting Methodology?
- A. Avaya Tier 4
- B. Avaya Tier 2
- C. Avaya Tier 3
- D. The customer
- E. Avaya Tier 1
Correct Answer: B 🗳️
Question #3
During installation, the Trust Management Service establishes trust between different entities through the exchange of security certificates. Which three entities does the Trust Management Service establish trust between?
- A. Media Gateway Controller
- B. Session Manager
- C. Communication Manager
- D. Certificate Authority
- E. System Manager
- F. Identity Management
Correct Answer: B,C,D 🗳️
Question #4
Which two statements are true regarding Full and Half call model processing in Avaya systems?
- A. Avaya Aura Communication Manager (CM) configured as an Evolution Server performs Full call model processing.
- B. Avaya Aura System Manager (SMGR) performs Full call model processing.
- C. Avaya Aura Communication Manager (CM) configured as a Feature Server performs Full call model processing.
- D. Avaya Aura Session Manager (SM) always performs Full call model processing.
- E. Avaya Aura Session Manager (SM) always performs Half call model processing.
Correct Answer: C,E 🗳️
Question #5
Which of the following commands can you use to check whether the Avaya Aura Session Manager (SM) application processes are running?
- A. Execute the SM CLI statapp command.
- B. Execute the SM status all command.
- C. On the SM dashboard, select Status Applications from the Shutdown System pull-down menu.
- D. On the SM dashboard, select Status Applications from the Service State pull-down menu.
- E. Use the Linux command ps -ef | grep -i "SM"
Correct Answer: A,E 🗳️
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