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NEW QUESTION # 52
Northern Trail Outfitters (NTO) uses Salesforce to track leads, opportunities and order details that convert leads to customers. However, Orders are managed by an external (remote) system. Sales representatives want to view and update real-time order information in Salesforce. NTO wants the data to only persist in the external system.
Which type of Integration should an architect recommend to meet this business requirement?
- A. Batch Processing
- B. Data Visualization
- C. Data Synchronization
- D. Process Orchestration
Answer: B
Explanation:
https://developer.salesforce.com/docs/atlas.en-us.integration_patterns_and_practices.meta/integration_patterns_and_practices/integ_pat_data_virtualization.htm
NEW QUESTION # 53
A company accepts payment requests 24x7. Once they accept a payment request, their service level agreement (SLA) requires them to make sure each payment request is processed by their Payment System. They track payment requests using a globally unique identifier created at the Data Entry Point. Their simplified flow is as shown in the diagram.
They encounter intermittent update errors when two or more processes try to update the same Payment Request record at the same time.
Which two recommendations should an integration architect make to improve their SLA and update conflict handling?
Choose 2 answers
- A. Data Entry Point and Middleware should automatically retry requests.
- B. Middleware should coordinate request delivery and payment processing.
- C. Payment System and Middleware should automatically retry requests.
- D. Payment System should process a payment request only once.
Answer: B,D
Explanation:
Explanation
Middleware should coordinate request delivery and payment processing, and Payment System should process a payment request only once. This solution ensures that each payment request is delivered to the Payment System in a reliable and consistent manner, and avoids duplicate or conflicting updates to the same Payment Request record. Middleware can act as a mediator between the Data Entry Point and the Payment System, and implement logic to handle errors, retries, and acknowledgments. Payment System can use the globally unique identifier to check if a payment request has already been processed, and avoid processing it again.
References: Certification - Integration Architect - Trailhead, [Integration Patterns and Practices]
NEW QUESTION # 54
A US business-to-consumer (B2C) company is planning to expand to Latin America. They project an initial Latin American customer base of about one million, and a growth rate of around 10% every year for the next 5 years. They anticipate privacy and data protection requirements similar to those in the European Union to come into effect during this time. Their initial analysis indicates that key personal data is stored in the following systems:
1. Legacy mainframe systems that have remained untouched for years and are due to be decommissioned.
2. Salesforce Commerce Cloud Service Cloud, Marketing Cloud, and Community Cloud.
3. The company's CIO tasked the integration architect with ensuring that they can completely delete their Latin American customer's personal data on demand.
Which three requirements should the integration architect consider?
Choose 3 answers
- A. Feasibility to restore deleted records when needed.
- B. Manual steps and procedures that may be necessary.
- C. Impact of deleted records on system functionality.
- D. Ability to provide a 360-degree view of the customer.
- E. Ability to delete personal data in every system.
Answer: C,D,E
Explanation:
Explanation
The integration architect should consider the impact of deleted records on system functionality, the ability to delete personal data in every system, and the ability to provide a 360-degree view of the customer. These are important requirements for ensuring that the company can comply with the privacy and data protection regulations, as well as deliver a customer-centric service. Option A is not correct because manual steps and procedures are not desirable for deleting personal data on demand. The integration architect should aim for an automated and reliable solution that minimizes human intervention and errors. Option D is not correct because restoring deleted records when needed may violate the privacy and data protection regulations, as well as the customer's consent. The integration architect should ensure that the deletion of personal data is permanent and irreversible.
NEW QUESTION # 55
An enterprise customer that has more than 10 million customers have the following systems and conditions in their landscape:
- A. Enterprise Document Management System (DMS) Bills mailed to customers are maintained in the Document Management system.
- B. Enterprise Billing System (EBS) - All customer's monthly billing is generated by this system.
- C. Salesforce CRM (CRM)- Customer information, Sales and Support information is maintained in CRM.
Answer: A,C
Explanation:
Explanation
The integration consultant should consider the following authorization and authentication needs while integrating the DMS and ESB with Salesforce:
Users should be authorized to view information specific to the customer they are servicing without a need to search for customer. This means that the integration should provide a seamless and contextual access to the customer billing information and generated bills from the DMS and ESB, based on the customer record or case that the user is working on in Salesforce.
Consider Enterprise security needs for access to DMS and ESB. This means that the integration should comply with the security policies and standards of the Enterprise, such as encryption, auditing, logging, monitoring, etc.
Users should be authenticated into DMS and ESB without having to enter username and password. This means that the integration should use a single sign-on (SSO) mechanism that allows users to access multiple systems with one login credential, such as OAuth or SAML.
References: [Authorization Through Connected Apps and OAuth 2.0], [Single Sign-On for Desktop and Mobile Applications using SAML and OAuth]
NEW QUESTION # 56
Salesforce users need to read data from an external system via HTTPS request.
Which two security methods should an integration architect leverage within Salesforce to secure the integration?
Choose 2 answers
- A. Two way SSL
- B. Named Credentials
- C. Authorization Provider
- D. Connected App
Answer: A,B
NEW QUESTION # 57
An architect recommended using Apex code to make callouts to an external system to process insurance quote.
What should the integration architect consider to make sure this is the right option for the integration?
- A. The limit of pending operations in the same transaction.
- B. The limit on long-running requests (total execution time).
- C. The maximum number of parallel Apex callouts in a single continuation.
- D. The maximum callouts in a single Apex transaction.
Answer: A
NEW QUESTION # 58
A new Salesforce program has the following high level abstract requirement: Business processes executed on Salesforce require data updates between the internal systems and Salesforce Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program?
Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program?
Choose 3 answers
- A. Integration skills, SME availability and Program Governance details.
- B. Timing aspects - real-time/near real-time (synchronous or asynchronous), batch; update frequency.
- C. Integration Style Process based, Data based, Virtual integration. E Core functional and non-functional requirements for User Experience design, Encryption needs, Community, and license choices.
- D. Source and Target system, Directionality, data volume & transformation complexity long with any middleware that can be leveraged.
Answer: B,C,D
Explanation:
Explanation
The correct answer is A, C, and D. These are three relevant details that a Salesforce Integration Architect should seek to specifically solve for Integration architecture needs of the program. These details can help the Integration Architect to understand the scope, requirements, and constraints of the integration solution, and to choose the appropriate tools, methods, and patterns. The details are:
Source and Target system, Directionality, data volume & transformation complexity along with any middleware that can be leveraged. This detail can help the Integration Architect to identify the systems involved in the integration, the direction of data flow, the amount and complexity of data to be exchanged, and the middleware or platform capabilities that can facilitate the integration.
Timing aspects - real-time/near real-time (synchronous or asynchronous), batch; update frequency. This detail can help the Integration Architect to determine the latency, reliability, and scalability requirements of the integration solution, and to choose the suitable integration protocols and techniques.
Integration Style - Process based, Data based, Virtual integration. This detail can help the Integration Architect to select the appropriate integration style that matches the business needs and objectives.
Process based integration focuses on orchestrating business processes across systems, data based integration focuses on synchronizing data across systems, and virtual integration focuses on providing a unified view of data across systems.
References: Certification - Integration Architect - Trailhead, [Integration Patterns and Practices]
NEW QUESTION # 59
Northern Trail Outfitters is planning to create a native employee facing mobile app with the look and feel of Salesforce's Lighting Experience. The mobile ap needs to integrate with their Salesforce org.
Which Salesforce API should be used to implement this integration?
- A. User Interface API
- B. Streaming API
- C. Connect REST API
- D. REST API
Answer: A
NEW QUESTION # 60
Customer is evaluating Platform Events solution and would like help in comparing/contrasting it with Outbound Message for a real-time / near-real time needs. They expect 3,000 consumers of messages from Salesforce.
Which three considerations should be evaluated and highlighted when deciding between the solutions?
Choose 3 answers
- A. Number of concurrent subscribers to Platform Events is capped at 2,000. An Outbound Message configuration can pass only 100 notifications in a single message to a SOAP end point.
- B. In both Platform Events and Outbound Messages, the event messages are retried by and delivered in sequence, and only once. Salesforce ensures there is no duplicate message delivery.
- C. Both Platform Events and Outbound Message are highly scalable. However, unlike Outbound Message, only Platform Events have Event Delivery and Event Publishing limits to be considered.
- D. Message sequence is possible in Outbound Message but not guaranteed with Platform Events. Both offer very high reliability. Fault handling and recovery are fully handled by Salesforce.
- E. Both Platform Events and Outbound Message offer declarative means for asynchronous near-real time needs. They aren't best suited for real-time integrations.
Answer: A,B,C
Explanation:
Explanation
Both Platform Events and Outbound Message offer declarative means for asynchronous near-real time needs.
They aren't best suited for real-time integrations (A). In both Platform Events and Outbound Messages, the event messages are retried by and delivered in sequence, and only once. Salesforce ensures there is no duplicate message delivery (B). Message sequence is possible in Outbound Message but not guaranteed with Platform Events. Both offer very high reliability. Fault handling and recovery are fully handled by Salesforce Number of concurrent subscribers to Platform Events is capped at 2,000. An Outbound Message configuration can pass only 100 notifications in a single message to a SOAP end point (D). Both Platform Events and Outbound Message are highly scalable. However, unlike Outbound Message, only Platform Events have Event Delivery and Event Publishing limits to be considered (E). Reference: Salesforce Integration Architecture Designer Resource Guide, page 23
NEW QUESTION # 61
Northern Trail Outfitters needs to use Shield Platform Encryption to encrypt social security numbers in order to meet a business requirement.
Which two considerations should an Integration Architect do prior to the implementation of Shield Platform Encryption?
Choose 2 answers
- A. Review shield platform encryption configurations.
- B. Use Shield Platform Encryption as a user authentication or authorization tool.
- C. Encrypt all the data so that it is secure.
- D. Encrypt the data using the most current key.
Answer: A,D
NEW QUESTION # 62
Universal containers are planning to implement Salesforce as their CRM system. Currently they have the following systems
1. Leads are managed in a Marketing System.
2. Sales people use Microsoft Outlook to enter contacts, emails and manage activities.
3. Inventory, Billing and Payments are managed in their ERP system. 4. The proposed CRM system is expected to provide Sales and Support people the ability to have a single view of their customers and manage their contacts, emails and activities in Salesforce CRM.
What should an Integration Consultant consider to support the proposed CRM system strategy?
- A. Evaluate current and future data and system usage and then identify potential integration requirements to Salesforce.
- B. Propose a middleware system that can support interface between systems with Salesforce.
- C. Plan for migration of customer and sales data across systems on a regular basis to keep them in sync.
- D. Explore Out of box Salesforce connectors for integration with ERP, Marketing and Microsoft Outlook systems.
Answer: A
Explanation:
Explanation
The integration consultant should evaluate current and future data and system usage and then identify potential integration requirements to Salesforce. This approach can help to understand the business needs, data flows, data quality, data volume, data frequency, and data security of the proposed CRM system. Based on this analysis, the integration consultant can design and implement the best integration solution for each system, such as Marketing, ERP, or Outlook.
References: [Salesforce Integration Architecture Designer Resource Guide]
NEW QUESTION # 63
A company's cloud-based single page application consolidates data local to the application with data from on premise and 3rd party systems. The diagram below typifies the application's combined use of synchronous and asynchronous calls.
The company wants to use the average response time of its application's user interface as a basis for certain alerts. For this purpose, the following occurs:
1. Log every call's start and finish date and time to a central analytics data store.
2. Compute response time uniformly as the difference between the start and finish date and time - A to H in the diagram.
Which computation represents the end-to-end response time from the user's perspective?
- A. Sum of A to H
- B. Sum of A and H
- C. Sum of A to F
- D. Sum of A, G, and H
Answer: B
Explanation:
Explanation
The end-to-end response time from the user's perspective is the time elapsed between the user's request and the user's receipt of the final response. In the diagram, this corresponds to the sum of A and H, which are the durations of the synchronous calls from the user interface to the cloud-based application and back. The other durations (B to G) are either internal to the cloud-based application or asynchronous calls that do not affect the user's perception of response time. Therefore, the correct answer is D, because it represents the sum of A and
H.
NEW QUESTION # 64
An Architect is asked to build a solution that allows a service to access Salesforce through the API. What is the first thing the Architect should do?
- A. Authenticate the integration using existing Network-BasedSecurity.
- B. Create a new user with SystemAdministrator profile.
- C. Create a special user solely for the integration purposes.
- D. Authenticate the integration using existing Single Sign-On.
Answer: C
Explanation:
Explanation
Create a special user solely for the integration purposes. This is the first thing that the Architect should do when building a solution that allows a service to access Salesforce through the API. Creating a special user for the integration purposes can help to ensure security, accountability, and traceability of the API calls. The special user should have a unique username, password, security token, and profile that grants only the necessary permissions and access for the integration. The special user should also be assigned to an API-only user license type that prevents logging in to the Salesforce UI. References: Certification - Integration Architect
- Trailhead, [User Licenses], [API User Permission]
NEW QUESTION # 65
Northern Trail Outfitters requires an integration to be set up between one of their Salesforce orgs and an external data source us Salesforce Connect. The external data source supports Open Data Protocol.
Which three configurations should an Integration Architect recommend be implemented in order to secure requests coming from Salesforce?
Choose 3 answers
- A. Configure Identity Type for OData connection.
- B. Configure a Certificate for OData connection.
- C. Configure Special Compatibility for OData connection,
- D. Configure CSRF Protection on External Data Source.
- E. Configure CSRF Protection for OData connection.
Answer: A,B,E
Explanation:
https://help.salesforce.com/articleView?id=apex_add_external_data_source.htm&type=5
NEW QUESTION # 66
A call center manager uses a custom dashboard to track Case related metrics. The manager wants a component to display the number of closed Cases in real time.
What type of event should be used to meet this requirement?
- A. Change Data Capture Event
- B. Push Topic Event
- C. Generic Event
- D. Platform Event
Answer: A
Explanation:
Explanation
Change Data Capture Event is the best option to meet this requirement. Change Data Capture Event is a type of streaming event that notifies subscribers of changes to Salesforce records, such as creation, update, delete, and undelete operations1. By subscribing to Change Data Capture Event for the Case object, the dashboard component can receive real-time updates on the number of closed Cases. Push Topic Event is another type of streaming event that notifies subscribers of changes to Salesforce records that match a SOQL query2. However, Push Topic Event has some limitations, such as not supporting all SOQL features and not capturing delete and undelete operations3. Platform Event is a type of streaming event that delivers custom notifications within the Salesforce platform or from external sources4. Platform Event is not suitable for this requirement because it is not tied to Salesforce records and requires custom logic to publish and subscribe. Generic Event is a type of streaming event that sends custom JSON notifications to subscribers without a predefined schema5. Generic Event is not suitable for this requirement because it is not tied to Salesforce records and requires custom logic to publish and subscribe.
NEW QUESTION # 67
A large enterprise customer with the following system landscape is planning to implement Salesforce Sales Cloud.
The following business processes need to be supported in Salesforce:
1. Sales Consultants should be able to have access to current inventory.
2. Enterprise Resource Planning System(ERP) is the system of record for pricing information.
3. Quotes should be generated in Salesforce with pricing from ERP.
4. Sales Management uses a Enterprise Business Intelligence (BI) tool to view Sales dashboards.
5. Master Data Management (MDM) is the system of record for customers and prospects.
6. Invoices should be accessible in Salesforce.
Which systems in the landscape should the Integration Consultant consider to be integrated with Salesforce to support the business requirements?
- A. ERP, Invoices system, Data Warehouse and BI Tool
- B. ERP, MDM, BI tool and Data Warehouse
- C. ERP, Inventory, Pricing Engine, Invoices system
- D. ERP, MDM, Data Warehouse, Invoices system
Answer: C
NEW QUESTION # 68
The director of customer service at Northern Trail Outfitters (NTO) wants to capture and trend specific business events that occur in Salesforce in real time. The metrics will be accessed in an ad-hoc manner using an external analytics system. The events that are of interest are:
A customer has initiated a product exchange via a Case A customer service rep clicks on the "Authorize Exchange Product" menu item on the Case A customer has initiated a subscription cancellation via a Case A customer service rep clicks on the "Initiate Refund" menu item on the Case Which two solutions will meet these business requirements?
Choose 2 answers
- A. Case after insert Trigger that executes a callout.
- B. Case Workflow Rule that sends an Outbound Message.
- C. Case after insert Trigger that publishes a Platform Event.
- D. Custom Apex controller that publishes a Platform Event.
Answer: C,D
NEW QUESTION # 69
A company is planning on sending orders from Salesforce to a fulfillment system. The integration architect has been asked to plan for the integration.
Which two questions should the integration architect consider?
Choose 2 answers
- A. Can the fulfillment system make a callback into Salesforce?
- B. Is the product catalog data identical at all times in both systems?
- C. Can the fulfillment system implement a contract-first Outbound Messaging interface?
- D. Can the fulfillment system create new addresses within the Order Create service?
Answer: A,C
Explanation:
https://www.youtube.com/watch?v=zQncznMLrt4 Contract first interface is important as it can impact integration design in terms of efficiency and collaboration.
NEW QUESTION # 70
Northern Trail Outfitters needs to use Shield Platform Encryption to encrypt social security numbers in order to meet a business requirement.
Which two considerations should an Integration Architect do prior to the implementation of Shield Platform Encryption?
Choose 2 answers
- A. Encrypt all the data so that it is secure.
- B. Review shield platformencryption configurations.
- C. Use Shield Platform Encryption as a user authentication or authorization tool.
- D. Encrypt the data using the most current key.
Answer: A,B
Explanation:
Explanation
The considerations that an Integration Architect should do prior to the implementation of Shield Platform Encryption are:
Review shield platform encryption configurations.
Encrypt all the data so that it is secure.
Shield Platform Encryption is a feature that allows you to encrypt sensitive data at rest in Salesforce, such as social security numbers, without compromising critical platform functionality. Before implementing Shield Platform Encryption, you should review the shield platform encryption configurations, such as the encryption key management, the encryption policy, and the encrypted fields and files. You should also encrypt all the data that is subject to encryption, not just the data using the most current key. Encrypting all the data ensures that your data is secure and compliant with your business requirements. Encrypting the data using the most current key is not a valid consideration because Shield Platform Encryption uses a deterministic encryption scheme that does not allow you to rotate or re-encrypt your data with a new key. Using Shield Platform Encryption as a user authentication or authorization tool is not a valid consideration because Shield Platform Encryption is not designed for that purpose. Shield Platform Encryption only encrypts data at rest, not in transit or in use.
NEW QUESTION # 71
Northern Trail Outfitters (NTO) has an integration set up between a Salesforce org and a quoting system. NTO would like to show a notification to all sales representatives that use Salesforce anytime the quoting system will be taken down for maintenance.
Which Salesforce API should an Integration Architect use to fulfill this requirement?
- A. Streaming API
- B. Tooling API
- C. Connect REST API
- D. REST API
Answer: A
NEW QUESTION # 72
Sales representatives at Universal Containers (UC) use Salesforce Sales Cloud as their primary CRM. UC owns a legacy homegrown application that stores a copy of customer dataas well. Sales representatives may edit or update Contact records in Salesforce if there is a change.
Both Salesforce and the homegrown application should be kept synchronized for consistency. UC has these requirements:
1. When a Contact record in Salesforce is updated, the external homegrown application should be
2. The synchronization should be event driven.
3. The integration should be asynchronous.
Which option should an architect recommend to satisfy the requirements?
- A. Leverage Change Data Capture to track changes to the Contact object and write a CometD subscriber on the homegrown application.
- B. Leverage Platform Events to publish a custom event message containing changes to the Contact object.
- C. Write an Apex Trigger with the @future annotation.D Use an ETL tool to keep Salesforce and the homegrown application in sync on a regular candence.
Answer: A
Explanation:
Explanation
Leverage Change Data Capture to track changes to the Contact object and write a CometD subscriber on the homegrown application. This solution meets the requirements of keeping Salesforce and the homegrown application synchronized for consistency, using event-driven and asynchronous integration. Change Data Capture is a feature that allows you to receive near real-time notifications of changes to Salesforce records, such as inserts, updates, deletes, and undeletes. You can use Change Data Capture to track changes to the Contact object, and publish them as events to an event bus. CometD is a protocol that allows you to subscribe to events from the event bus using a streaming API. You can write a CometD subscriber on the homegrown application, and use it to receive the events and update the customer data accordingly.
References: Certification - Integration Architect - Trailhead, [Change Data Capture Developer Guide],
[Streaming API Developer Guide]
NEW QUESTION # 73
An organization needs to integrate Salesforce with an external system and is considering authentication options. The organization already has implemented SAML, using a third-party Identity Provider for integrations between other systems.
Which use case can leverage the existing SAML integration to connect Salesforce with other internal systems?
- A. Make Apex SOAP outbound integrations to external web services more secure.
- B. A Make Apex REST outbound integrations to external web services more secure.
- C. Make an API inbound integration from an external Java client more secure.
- D. Make formula fields with HYPERLINK() to external web servers more secure.
Answer: D
NEW QUESTION # 74
Northern Trail Outfitters (NTO) is looking to integrate three external systems that run nightly data enrichment processes in Salesforce. NTO has both of the following security and strict auditing requirements:
1. The external systems must follow the principle of least privilege, and
2. The activities of the eternal systems must be available for audit.
What should an Integration Architect recommend as a solution for these integrations?
- A. A unique integration user for each external system integration.
- B. A shared integration user for the three external system integrations.
- C. A shared Connected App for the three external system integrations.
- D. A Connected App for each external system integration.
Answer: D
NEW QUESTION # 75
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