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NEW QUESTION # 43
Which of the following activities would a project manager perform during the closing phase? (Select THREE).
- A. Stakeholder analysis
- B. Risk analysis
- C. Statement of work sign-off
- D. Acquiring resources
- E. Removing access
- F. Removing resources
- G. Lessons learned
Answer: E,F,G
Explanation:
Explanation
Lessons learned, removing resources, and removing access are activities that a project manager would perform during the closing phase of a project. Lessons learned is a process of collecting and documenting the knowledge and experience gained from a project for future reference and improvement. Removing resources is a process of releasing or reallocating any human or material resources that were used for the project.
Removing access is a process of revoking any permissions or privileges that were granted to the project team members or stakeholders for accessing any systems or data related to the project. These activities can help to finalize and close a project successfully and ensure that all deliverables are transferred, all documentation is approved and archived, all contracts are closed, and all stakeholders are satisfied.
NEW QUESTION # 44
A PM received feedback from the project sponsor that the resources involved in the project are unsure of their daily activities. Which of the following is the MOST effective step for the PM to take to ensure clarity within the team?
- A. Create a list of tasks and share it with the team.
- B. Have the project sponsor meet with the team.
- C. Resend the scope of work to the team.
- D. Review the Gantt chart weekly with the team.
Answer: D
Explanation:
Explanation
Reviewing the Gantt chart weekly with the team would be the most effective step for the project manager to take to ensure clarity within the team after receiving feedback from the project sponsor that the resources involved in the project are unsure of their daily activities. A Gantt chart is a graphical tool that shows the schedule of a project, including the start and end dates, durations, dependencies, milestones, and progress of each task or activity. Reviewing the Gantt chart weekly with the team can help to clarify their roles and responsibilities, assign tasks and deadlines, track and report their status and performance, identify and resolve any issues or risks, and keep them aligned and engaged with the project goals.VVVVVVVVVVVVVV
NEW QUESTION # 45
An opportunity emerged in the middle of a project life cycle. Which of the following is the BEST action for the project manager to take?
- A. Transfer the risk.
- B. Exploit the risk.
- C. Accept the risk.
- D. Avoid the risk.
Answer: B
Explanation:
Explanation
The project manager should exploit the risk after an opportunity emerged in the middle of a project life cycle.
Exploit is a risk response strategy that aims to increase the probability and/or impact of a positive risk or opportunity. Exploit can involve actions such as allocating more resources, changing the scope or schedule, or adding more features or benefits to the project deliverables. Exploit can help to ensure that the opportunity is realized and that the project gains more value or advantage from it3
NEW QUESTION # 46
Which of the following software programs would be BEST to use lo store information related to business transactions?
- A. Content management system
- B. Record management system
- C. Customer relationship management
- D. Enterprise resource planning
Answer: C
Explanation:
Explanation
Customer relationship management (CRM) software would be the best to use to store information related to business transactions. CRM software is a type of software that helps businesses manage their interactions and relationships with current and potential customers. CRM software can store and organize information such as customer contact details, purchase history, preferences, feedback, complaints, etc. CRM software can help businesses improve customer service, satisfaction, loyalty, retention, and revenue1
NEW QUESTION # 47
Which of the following should occur when implementing an IT infrastructure change that takes risks into consideration?
- A. Gathering necessary resources
- B. Developing a rollback plan
- C. Defining requirements
- D. Approving the change request
Answer: B
Explanation:
Explanation
When implementing an IT infrastructure change that takes risks into consideration, the project manager should develop a rollback plan. A rollback plan is a contingency plan that outlines the steps that need to be taken in case the change does not work as expected. It includes a plan to roll back the changes and restore the system to its previous state. References: CompTIA Project+ Study Guide Section 3.3.
The project manager should develop a rollback plan when implementing an IT infrastructure change that takes risks into consideration. A rollback plan is a contingency plan that describes how to revert back to the previous state of the system in case of a failure or disruption during the change implementation. A rollback plan can help to minimize the impact of the change on the system performance and availability and ensure business continuity and data integrity.
NEW QUESTION # 48
A project manager was not part of a contract negotiation. The project manager is concerned that stakeholders will expect the project to achieve deliverables requested in the RFP Which of the followingdocuments should the project manager produce FIRST to start communication about the boundaries of the project?
- A. Milestone chart
- B. Project charter
- C. Work breakdown structure
- D. Detailed scope statement
Answer: B
Explanation:
Explanation
The project manager should produce a project charter first to start communication about the boundaries of the project. A project charter is a document that formally authorizes a project and defines its high-level scope, objectives, assumptions, constraints, stakeholders, roles and responsibilities, and key deliverables. A project charter can help to communicate the project vision and expectations to all stakeholders and provide a basis for future project decisions23
NEW QUESTION # 49
By developing a project schedule, a PM has already validated the constraints, outlined the duration of the tasks and the phases, and confirmed the proper sequence and flow of the project. Which of the following activities still needs to be performed to complete the schedule?
- A. Develop a communication plan.
- B. Determine the project budget
- C. Allocate resources.
- D. Establish baselines.
Answer: D
Explanation:
Explanation
The next step after defining tasks, durations, resources, and costs is to establish baselines. A baseline is an approved version of a project plan that serves as a reference point for measuring progress and performance throughout the project lifecycle. A baseline typically includes scope, schedule, cost, quality, and risk parameters. Establishing baselines involves presenting the project plan to key stakeholders and obtaining their formal agreement on the project objectives and deliverables. Baseline approval can help to establish clear expectations, avoid scope creep, and facilitate change control during project execution34
NEW QUESTION # 50
Which of the following describes three-tier architecture?
- A. Conceptual, design, and implementation stages
- B. Presentation, application, and data processing
- C. Network, software, and security
- D. Development, testing, and production environment
Answer: B
Explanation:
Explanation
Presentation, application, and data processing. Presentation, application, and data processing are the three logical and physical computing tiers that make up a three-tier architecture. A three-tier architecture is a type of software architecture that separates an application into three layers or tiers that run on different servers or machines. Each tier performs a specific function or role and communicates with other tiers through well-defined interfaces. The presentation tier is the user interface and communication layer of the application, where the end user interacts with the application. The application tier is the logic or middle tier of the application, where data is processed using business rules. The data processing tier is the data or back-end tier of the application, where data is stored and managed12
NEW QUESTION # 51
As part of the planning phase, a PM has defined tasks, durations, resources, and costs. Which of the following is the NEXT step in the process?
- A. Establish the resource pool.
- B. Update the work breakdown structure.
- C. Review the backlog.
- D. Seek baseline approval.
Answer: D
Explanation:
Explanation
The next step in the process after defining tasks, durations, resources, and costs is to seek baseline approval. A baseline is an approved version of a project plan that serves as a reference point for measuring progress and performance throughout the project lifecycle. A baseline typically includes scope, schedule, cost, quality, and risk parameters. Seeking baseline approval involves presenting the project plan to key stakeholders and obtaining their formal agreement on the project objectives and deliverables. Baseline approval can help to establish clear expectations, avoid scope creep, and facilitate change control during project execution.
The NEXT step after defining tasks, durations, resources, and costs during the planning phase is to seek baseline approval. Baseline approval involves finalizing the project plan and gaining approval from stakeholders, establishing the plan as the baseline for the project's performance. References: CompTIA Project+ Study Guide Section 3.4.1
NEW QUESTION # 52
Which of the following items must be protected as Pll? (Select TWO).
- A. Blood type
- B. Date of birth
- C. Home address
- D. Time zone
- E. Job title
- F. Work phone number
Answer: B,C
Explanation:
Explanation
Home address and date of birth must be protected as personally identifiable information (PII). PII is any information that can be used to identify, contact, or locate an individual person, either alone or in combination with other sources. PII can include information such as name, email address, phone number, social security number, passport number, driver's license number, bank account number, credit card number, biometric data, medical records, etc. PII must be protected from unauthorized access, use, disclosure, modification, or destruction to prevent identity theft, fraud, or other malicious activities that may harm the individual's privacy or security.
NEW QUESTION # 53
A project manager prefers to have immediate contact with team members because it allows for faster response times and more interactive discussions. Which of the following communication methods should the project manager use?
- A. Asynchronous
- B. Informal
- C. Formal
- D. Synchronous
Answer: D
Explanation:
Explanation
The project manager should use synchronous communication methods if they prefer to have immediate contact with team members. Synchronous communication is a type ofcommunication that occurs in real time and allows for faster response times and more interactive discussions. Examples of synchronous communication methods include phone calls, video conferences, instant messaging, and face-to-face meetings. Synchronous communication can help to build rapport, clarify doubts, and resolve issues quickly among team members.
Synchronous communication should be used when the project manager prefers to have immediate contact with team members. Synchronous communication allows for real-time interaction and feedback, enabling faster response times and more interactive discussions. References: CompTIA Project+ Study Guide Section 3.1.3
NEW QUESTION # 54
A financial manager reports that several employees' allocations from the past month appear to be 200% even though they are only assigned to a particular project. Which of the following could MOST likely be the cause of this issue?
- A. A project manager assigned the wrong resources.
- B. A project manager did not provide the project sign-off.
- C. A project manager did not release the resources
- D. A project manager did not remove the system access.
Answer: C
Explanation:
Explanation
A project manager did not release the resources. A project manager not releasing the resources could most likely be the cause of this issue where several employees' allocations from the past month appear to be 200% even though they are only assigned to a particular project. Releasing resources is a process of freeing up or reallocating any human or material resources that were used for a project after its completion or closure.
Releasing resources can help to update the resource availability and utilization records and avoid any conflicts or errors in resource allocation or reporting.
NEW QUESTION # 55
A system was implemented, and testing was successfully completed. Which of the following should the project manager do NEXT?
- A. Start the training and handoff for the operations team.
- B. Validate against the scope statement and ask for sign-off.
- C. Run a control chart to ensure the quality of the deliverables.
- D. Review the risk register and close up residual risks.
Answer: B
Explanation:
Explanation
The project manager should validate against the scope statement and ask for sign-off after a system was implemented and testing was successfully completed. The scope statement is a document that defines and documents the project scope, objectives, deliverables, requirements, assumptions, and constraints. The scope statement can help to establish a common understanding and agreement between the project manager and the stakeholders on what the project aims to achieve and deliver. Validating against the scope statement means checking whether the project deliverables meet the agreed-upon scope criteria and quality standards. Asking for sign-off means requesting formal acceptance and approval of the project deliverables from the stakeholders.
NEW QUESTION # 56
A project implementation partner and the project manager disagree about completed requirements. The project manager shows the project requirements as 70% complete. The implementation partner validates that all requirements were completed. Which of the following would clarify what the project implementation partner was contractually expected to complete?
- A. RFI
- B. RFQ
- C. WBS
- D. SOW
Answer: D
Explanation:
Explanation
The statement of work (SOW) would clarify what the project implementation partner was contractually expected to complete after disagreeing with the project manager about completed requirements. A SOW is a document that defines the scope, deliverables, schedule, and terms and conditions of a project or contract. A SOW typically includes information such as purpose, scope of work, location of work, period of performance, deliverables schedule, applicable standards, acceptance criteria, special requirements, and payment schedule.
A SOW can help to establish a common understanding and agreement between the client and the service provider on what needs to be done and how it will be done.
NEW QUESTION # 57
In a functional organization, a project has been completed successfully. Which of the following actions would the project manager MOST likely perform?
- A. Obtain the final report from release management.
- B. Assemble a new project with existing resources.
- C. Notify the functional manager that resources are released.
- D. Allocate resources in a different project
Answer: C
Explanation:
Explanation
The project manager should notify the functional manager that resources are released after completing a project successfully in a functional organization. A functional organization is a type of organizational structure where employees are grouped by their functions or specialties, such as finance, marketing, or engineering. In a functional organization, the functional manager has more authority and control over the resources than the project manager. Therefore, the project manager should inform the functional manager when the resources are no longer needed for the project and can be reassigned to other tasks or projects.
NEW QUESTION # 58
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