- Exam Code: C9020-463
- Exam Name: IBM System Storage DS8000 Technical Solutions
- Updated: May 27, 2026
- Q & A: 57 Questions and Answers
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1. A customer is trying to determine how to set up the correct order of who gets notified when a problem occurs with the customer's IBM DS8870.
Who sets the customer preferences for remote support?
A) The IBM support personnel from the call menu worksheet
B) The IBM sales representative from the order worksheet
C) The IBM service representative from the customer worksheet
D) The IBM installation personnel from the installation worksheet
2. A customer uses Easy Tier on standard (thick) volumes and wants to introduce thin (ESE) volumes.They are worried that problems could arise.
How would you advice the customer about these concerns?
A) ESE volumes will significantly improve performance.
B) ESE volumes are compatible with any solution.
C) ESE volumes work in combination with TSE volumes.
D) ESE volumes are supported by Easy Tier.
3. What is defined as "non-volatile storage" in an IBM DS8870 controller?
A) 50% of the cache in each controller
B) Cache in each I/O adapter card that increases reliability
C) Cache memory modules which are mirrored
D) Cache memory used to hold data not written to disk
4. A customer wants to move block data from an IBM DS8870 to an IBM DS8300 for the purpose of long-term data retention on a slower device.
Which software should be used to move the data?
A) Spectrum Archive
B) Spectrum Virtualize
C) Spectrum Scale
D) Spectrum Accelerate
5. A customer is experiencing high IOSQ time with its existing storage.
Which IBM DS8870 feature is designed to reduce IOSQ time?
A) HyperPAV
B) MIDAWs
C) Fabric Priority
D) Multiple Allegiance
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: A |
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