Oracle B2C Service Integration and Development 2021 Implementation Essentials : 1Z0-1034-21 valid dump

1Z0-1034-21
  • Exam Code: 1Z0-1034-21
  • Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials
  • Updated: Aug 12, 2026
  • Q & A: 56 Questions and Answers

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Oracle 1Z0-1034-21 Exam Syllabus Topics:

SectionObjectives
Data Management and Customization- Business rules and automation
  • 1. Workflows and business rules engine
    • 2. Scripts and server-side logic
      - Data objects and schema customization
      • 1. Data relationships and constraints
        • 2. Custom objects and fields
          Integration Concepts- Integration approaches
          • 1. Outbound messaging and event-driven integration
            • 2. REST and SOAP web services
              • 3. Middleware and third-party integration patterns
                Security and Access Control- Authentication and authorization
                • 1. Roles and profiles
                  • 2. SSO and identity integration concepts
                    Development and Scripting- B2C Service scripting and APIs
                    • 1. Connect PHP / APIs usage concepts
                      • 2. RightNow Object Query Language (ROQL)
                        • 3. Client-side and server-side extensions
                          B2C Service Architecture and Fundamentals- Oracle B2C Service (Service Cloud) architecture overview
                          • 1. Core components and data model
                            • 2. Agent Desktop and administrative interfaces
                              Deployment and Troubleshooting- Configuration lifecycle management
                              • 1. Migration between environments
                                • 2. Diagnostics and logging

                                  Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

                                  1. There is a requirement to create an add-in that has limited functionality for most profiles. However, supervisor profiles are allowed to use the full functionalityof this add-in. How can you set up and deploy this add-in?

                                  A) Using the Add-In Manager, go to the Profile Access section of the add-in. For allof the Supervisor profiles, select the Run as Administrator check box.
                                  B) For all supervisor accounts, open the Add-In tab of the Account Workspace and select the Administrator check box next to the add-in.
                                  C) Add-ins are deployed as DLLs to Oracle B2C Service and there is no way to divide permissions of these DLLs.
                                  D) You can deploy the add-in with a configurationfile zipped with the DLL. Change the configuration file for the supervisor profiles so that the DLL will allow full access for those users.
                                  E) You can create a serverconfigProperty called supervisorRole, which will be defaulted to false. When you deploy the add-in using the Add-In Manager, you will change the SupervisorRole to true for the Supervisor profiles. The code within the add-in will use this serverconfigProperty to determine if full functionality of the add-in should be allowed.


                                  2. A developer wants to check all the widgets that are present on the home page of the customer portal. Which steps must be followed to initiate Widget Inspector?

                                  A) Use a WebDav tool to go into FileManager. Open the home.php file to check all the widget rn tags.
                                  B) On the home page of the customer portal, press "Alt + I" to initiate Widget Inspector.
                                  C) On the customer portal admin dashboard, click Widget Inspector to go to the customer portal and press
                                  "Alt + I."
                                  D) On the customer portal admin dashboard, go to Widget Info to find where the widget has been used on the customer portal pages.


                                  3. What two menu objects can be edited by the Customizable Menus component as part of configuration and on-going administration activities?

                                  A) Standard Countries object
                                  B) Custom Fields (Menu type)
                                  C) Standard Incident Status object
                                  D) Standard State/Province object
                                  E) Custom Object Menu-ONLY objects
                                  F) CustomObject Menu fields


                                  4. In a Agent Desktop Add-In, which is the correct syntax to get the contact record of the current contact worksoace?
                                  A)

                                  B)

                                  C)

                                  D)

                                  E)

                                  A) Option A
                                  B) Option E
                                  C) Option D
                                  D) Option C
                                  E) Option B


                                  5. You need to set the address of a newcontact using Connect PHP. You have only the abbreviation for the state.
                                  How should you finish the following code to set the state of the Address object?

                                  A)

                                  B)

                                  C)

                                  D)

                                  E)

                                  A) Option A
                                  B) Option E
                                  C) Option D
                                  D) Option C
                                  E) Option B


                                  Solutions:

                                  Question # 1
                                  Answer: E
                                  Question # 2
                                  Answer: D
                                  Question # 3
                                  Answer: B,C
                                  Question # 4
                                  Answer: D
                                  Question # 5
                                  Answer: B

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