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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. You are in a discovery session with a new client.
Which future deliverable will be most impacted by what you learn about your client's existing support model?

A) Grid Design Workshop
B) Key Messaging
C) Channel Strategy Session
D) Governance Session

2. Your client is launching Enterprise Grid and has a requirement to allow some members to log in to Slack using their username and password.
What settings should you recommend to make sure the members are able to log in?

A) In the org settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
B) In the org settings dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
C) In the workspace admin dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
D) In the workspace settings dashboard, under SSO settings, manually add members to be excluded from using SSO.

3. You have completed an engagement session with your client where several key decisions were made to customize Slack policies & settings.
Who is responsible for implementing the configurations in the client's Slack instance?

A) The Slack admin on your client's engagement team
B) The Slack account executive
C) The Slack customer success manager
D) Your client's executive sponsor

4. What is the Slack best practice for managing client engagement and collaboration in projects?

A) Create a Slack Connect channel that connects all team members for project collaboration.
B) Add clients to your Slack instance as guests to work together in one channel.
C) Encourage use of email because the client may be new to Slack.
D) Only add project team members to the Slack Connect channel when they request to be added.

5. Your client wants to add an additional layer of security for their data in Slack. They enquired about Slack's Enterprise Key Management (EKM) product.
What guidance can you provide on how to proceed with enabling EKM?

A) EKM is included with the purchase of Slack security tools and can be enabled by the Org Owner.
B) EKM is a free product that you can add-on as necessary. Only Org Owner has the ability to enable EKM.
C) EKM is an add-on product that needs to be purchased and then configured with support from Slack.

Solutions: