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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

Question 1

You're an Org Admin at a security-conscious financial services company. You're rolling out Enterprise Mobility Management (EMM) across the organization.
Leadership asks if it is possible to require guests to use the Slack for EMM app.
How should you respond to this request?
(Select the best answer.)

A. Guests can be required to use the Slack for EMM app.
B. Guests can only login through the desktop app to access your workspaces.
C. Guests are required to use the Slack for EMM app by default.
D. It's not possible to require guests to use the Slack for EMM app.

Question 2

You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant.
You now need to create a process that will efficiently allow for new workspace requests and approvals.
What should you do?

A. Create a workflow in the #help-admins channel that requires users to provide justification for their request.
B. Enable workspace creation requests via Org Settings.
C. Post the requirements in the #general channel so that your members can see them.
D. Inform users that if they want a new workspace they should reach out to you via direct message (DM).

Question 3

You're a Workspace Owner for a Slack Business+ workspace, working with your security team to launch Slack globally.
You want members to integrate Slack with their daily productivity apps from day one.
What should you do?

A. Turn on app approvals, and have users individually request to install each app.
B. Use an Admin API to manage and approve apps automatically.
C. Pre-approve daily productivity apps, and restrict apps that are not commonly used.
D. Pre-approve daily productivity apps, and restrict apps that security has already deemed too risky.

Question 4

Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages because public channel message retention settings are set to delete messages after 20 days.
The decision regarding this setting was made 2 years ago, and now the setting is no longer required.
Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.
Which settings and permissions should Teara change to promote increased communication outside of direct messages?

A. Changing the workspace's message retention and deletion policy for all channels and direct messages to
"Keep Everything" and allowing everyone to create channels
B. Changing the workspace's public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and allowing everyone to create channels
C. Sending an announcement in the #general channel notifying everyone to move conversations to channels and to DM Teara if you need a channel created
D. Changing the workspace's public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and restricting the creation of channels to Owners only

Question 5

You're an Org Owner on your organization's Slack Enterprise Grid instance. An employee recently quit, and there's concern that the employee exported sensitive information prior to leaving. The security team wants to know what this former employee may have accessed.
What should you do? (Select the best answer.)

A. Export the former employee's access logs from the admin dashboard.
B. Use the member analytics dashboard to confirm the former employee's account activity.
C. Revoke the encryption key with the Enterprise Key Management (EKM) feature so that the data from the former employee's account is protected.
D. Access your security information and event management (SIEM) tool to view actions logged by the former employee.

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