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Apple OS X Support Essentials 10.9 Sample Questions:

1. Additional Apple devices must be authorized to use the iCloud Keychain service using a combination of the Apple ID password and another method. One method involves using an iCloud Security Code; the other method is to authorize access from another Apple device that has already been configured for the iCloud Keychain service.

A) What's the best source for acquiring printer drivers for OS X?
B) What's required to set up the iCloud Keychain service on multiple Apple devices?
C) What's a network location? Who can access network locations?
D) What's a profile? How are profiles managed?

2. How can you encrypt a disk without losing its contents?

A) The Archive option in the Finder creates compressed zip archive files.
B) From the Finder, you can encrypt a disk without losing its contents by secondary (or Control-) clicking the disk and then choosing Encrypt from the shortcut menu.
C) From the "Connect to Server" dialog in the Finder, you canconnect to:
Apple File Protocol (AFP)
Server Message Blocks/Common Internet File System (SMB/CIFS)
SMB2
Network File System (NFS)
Web-based Distributed Authoring and Versioning(WebDAV)
File Transfer Protocol (FTP) network file services
D) Though Spotlight indexes file and folder permissions, it allows other users to search the contents of locally attached nonsystem volumes when ownership is ignored on thosevolumes.

3. Migration Assistant is open on a Mac with OS X Mountain Lion installed. It CANNOT migrate user files from ________.

A) an archive stored on iCloud
B) a Time Machine backup on a connected USB hard disk
C) another volume on the same computer
D) a Windows XP computer with Service Pack 3 or later installed

4. The system version, build number, and hardware serial number are located in the About This Mac dialog or the login screen. The system version number defines the specific version of OS X currently installed. The system build number is an even more specific identifier used primarily by developers. Finally, the hardware serial number is a unique number used to identify your specific Mac.

A) How can you reset a user's home folder permissions?
B) Where can you locate the system version number, build number, andserial number? What's the significance of these numbers?
C) How can you acquire the OS X Mavericks installer?
D) What are the system requirements for using FileVault 2?

5. In a default OS X Mountain Lion installation, which permission is assigned to the top level of each user's home folder to make it accessible to Guest users who log in locally?

A) The staff group has Read & Write access.
B) Everyone has Read only access.
C) Everyone has Read & Write access.
D) The wheel group has Read only access.

Solutions: